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Warranty

  

CT PHONES products are warranted against defects in material and workmanship 
for a specific period from the date of shipment, and this period varies by product. In 
most cases, the warranty period is one year. During the warranty period, CT PHONES 
, at its option, repair or replace products that prove to be defective. Repairs are 
warranted for the remainder of the original warranty or a 90 day extended warranty, 
whichever is longer. Contact CT PHONES for the warranty period specific to the 
product purchased. 

For equipment under warranty, the owner is responsible for freight to CT PHONES 
and all related customs, taxes, tariffs, insurance, etc. CT PHONES is responsible for 
the freight charges only for return of the equipment from the factory to the owner. 
CT PHONES will return the equipment by the same method (i.e., Air, Express, 
Surface) as the equipment was sent to CT PHONES

All equipment returned for warranty repair must have a valid RMA number issued prior 
to return and be marked clearly on the return packaging. CT PHONES strongly 
recommends all equipment be returned in its original packaging.